If you catch this mistake, please call us as soon as possible at 888-260-2192 or email us at support@ditalia.com. We will do our best to change the shipping address if it has not yet been shipped. If an address correction is needed while your package is in transit, a $25 charge will be applied for re-routing.
If the package cannot be delivered to the address, your order will be returned to our distribution center. If the product returns to our distribution center in good condition, we can send the package back out to the requested address and charge you only the shipping and handling.
If the item is in a condition that prevents it from being restocked in our inventory, you will be responsible for the charges of a new order.