We pack your order with pride and care with our environmentally friendly green paper wrap. No bubble wrap or packing peanuts! If your order contains "special care items", especially during warm weather months, your package will arrive in a cooler with ice packs to ensure freshness and quality. Please use the information below to review our shipping policies.

FREE STANDARD SHIPPING EVERY DAY WITH ORDERS OVER $99
All orders over $99, excluding special care items, qualify for free standard shipping, regardless of your location!  Special Care Items like cheese, salumi, and chocolate require coolers and ice packs to guarantee quality and safety (our special care item policy eases up as we move into the colder months of November thru March). Please refer to the shipping tables below to find your shipping zone and for more details on our shipping rates.

 

ZONE 1
AR, CO, CT, IA, IL, IN, KS, KY, LA, MD, MI, MN, MO, MS, NC, NE, NJ, NY, OH, OK, PA, SC, SD, TN, TX, WI, WV

	STANDARD SHIPPING delivery within 2 days from ship date	2 DAY SHIPPING not necessary for Zone 1 Shipping	NEXT DAY DELIVERY delivery within 1 day from ship date	SPECIAL CARE ITEM DELIVERY delivery within 2 days from ship date	SPECIAL CARE ITEM OVERNIGHT DELIVERY delivery within 1 day from ship date
$0 - $25	$12	N/A	$35	$25	$70
$25.01 - $50	$12	N/A	$35	$25	$70
$50.01 - $75	$12	N/A	$40	$25	$70
$75.01 - $99	$12	N/A	$45	$25	$70
$99.01 - $125	FREE	FREE	$50	$25	$70
Over $125	FREE	FREE	$75	$25	$70

 

ZONE 2
AL, DC, DE, FL, GA, MA, ME, ND, NH, RI, VA, VT, WY

	STANDARD SHIPPING delivery within 2-3 days from ship date	2 DAY SHIPPING delivery within 2 days from ship date	NEXT DAY DELIVERY delivery within 1 day from ship date	SPECIAL CARE ITEM DELIVERY delivery within 2 days from ship date	SPECIAL CARE ITEM OVERNIGHT DELIVERY delivery within 1 day from ship date
$0 - $25	$14	$20	$35	$40	$80
$25.01 - $50	$14	$25	$35	$40	$80
$50.01 - $75	$14	$27	$50	$40	$80
$75.01 - $99	$14	$30	$50	$40	$80
$99.01 - $125	FREE	$35	$75	$40	$80
Over $125	FREE	$45	$80	$40	$80

 

ZONE 3
AZ, CA, ID, MT, NM, NV, OR, UT, WA

	STANDARD SHIPPING delivery within 2 days from ship date	2 DAY SHIPPING not necessary for Zone 1 Shipping	NEXT DAY DELIVERY delivery within 1 day from ship date	SPECIAL CARE ITEM DELIVERY delivery within 2 days from ship date	SPECIAL CARE ITEM OVERNIGHT DELIVERY delivery within 1 day from ship date
$0 - $25	$16	$35	$50	$60	$95
$25.01 - $50	$16	$40	$50	$60	$95
$50.01 - $75	$16	$45	$60	$60	$95
$75.01 - $99	$16	$45	$70	$60	$95
$99.01 - $125	FREE	$50	$80	$60	$95
Over $125	FREE	$60	$90	$60	$95

  

ALASKA + HAWAII

	STANDARD SHIPPING not available	2 DAY SHIPPING delivery within 2 days from ship date	NEXT DAY DELIVERY not available	SPECIAL CARE ITEM DELIVERY delivery within 2 days from ship date	SPECIAL CARE ITEM OVERNIGHT DELIVERY not available
$0 - $25	N/A	$45	N/A	$75	N/A
$25.01 - $50	N/A	$45	N/A	$75	N/A
$50.01 - $75	N/A	$50	N/A	$75	N/A
$75.01 - $99	N/A	$50	N/A	$75	N/A
$99.01 - $125	N/A	$70	N/A	$75	N/A
Over $125	N/A	$70	N/A	$75	N/A

 

LOCAL PICKUP AVAILABLE AT DITALIA WAREHOUSE
DITALIA is located in "The Grove," a neighborhood in St. Louis, MO. We do not have a physical storefront, but we welcome customers to pickup orders placed online or telephone. If you are located in Missouri or Ilinois, you can select "Local Pickup" during checkout.  Any questions, please give us a call at 314.534.6207.

MORE ABOUT SPECIAL CARE SHIPPING AND SHIPPING RESTRICTIONS
During the warmer months, we do not allow Standard Shipping to be selected for items that require refrigeration. These items must be shipped in a cooler with ice packs and be delivered within 2 business days. Although your order might be over $99, Free Standard Shipping will not apply at checkout if your order contains any item that may be sensitive to warm temperatures (e.g. chocolate, salume, cheese, etc.). This also applies to items that require special care and delivery all year long. We may hold and ship your order the following Monday, if your sensitive items cannot be guaranteed to arrive by Saturday with your chosen delivery method. This policy may change based on high volume days or by product availability. Orders placed on Saturday and Sunday will be shipped on the following business day. It typically takes us one business day to fulfill your order (delivery time starts once your package is picked up at our facility, not when your order is submitted).

MORE QUESTIONS ABOUT SHIPPING?

Requested Ship Date
During the checkout process, you have the option to specify a future shipment date. This is when DITALIA will ship your package, not the date it will be delivered. If you need your package to arrive on a specific date, please call us at 888.260.2192 for assistance.

PO Box
Unfortunately, we do not ship to PO Box addresses.

Shipping Times - Order Processing
We pride ourselves in processing and shipping orders as quickly as possible. Orders are typically processed and shipped within one business day. 

FedEx will deliver your package
We have proudly partnered with FedEx to provide our customers fast, affordable delivery of our scrumptious Italian bites to locations within the United States.

Incorrect Addresses, Claims, and Exceptions
Please be sure to verify the correct address information has been entered before checking out. An exception fee of $25 will be assessed if an address correction and/or shipment re-route is requested after the package has left DITALIA warehouse.

Please inspect your order immediately upon receipt. Contact Customer Service within a reasonable amount of time of order receipt if you wish to file a claim. All packages are monitored closely to ensure speedy delivery. However, DITALIA cannot be responsible for a damaged or spoiled product due to the following:

• Incorrect Address - Please verify any apartment, suite, floor numbers with the recipient before completing your order.

• Weather Delay or "Natural Disasters" - Extended transit time may be needed.

• Shipments Not Opened immediately - If this is a gift to be given at a later date, we encourage you to inspect the contents of the package upon receipt.

• Out of town or otherwise - Orders sent to recipients who are out of town or otherwise unavailable at the time of the initial delivery attempt. Please notify the recipient of the pending arrival of a perishable delivery.