FREE STANDARD SHIPPING FOR ORDERS OVER $99
Orders over $99 qualify for Free Standard Shipping per delivery address, regardless of the address location (except for Alaska and Hawaii).
REAL TIME SHIPPING RATES FOR ORDERS BELOW $99
Shipping charges are calculated based on the delivery address and weight of your order. Choose the level of shipping service desired from our preferred carrier; FedEx.
PICKUP AVAILABLE AT DITALIA WAREHOUSE
DITALIA is located in "The Grove," a neighborhood in St. Louis, MO. We do not have a physical storefront, but we welcome customers to pickup orders placed online or telephone. If you are located in Missouri, you can select "Local Pickup" during checkout. No shipping charges are applied, but you have to come to our location to pickup your package. Any questions, please give us a call at 314.534.6207.
ALASKA AND HAWAII
Unfortunately, due to the high cost of shipping to these states, we can only offer real time shipping rates. FREE SHIPPING is not available.
ORDER PROCESSING SPEED
Typically, if your order is submitted by 2pm CST, it will go out the same day. Packages are not processed on Saturday's or Sunday's. Depending on the items in your package, the weather and/or address location, we may hold your order to process towards the beginning of the following work week for quality purposes. Order tracking information will update automatically from the carrier once it is in the carrier's possession. During the first few weeks of December, some orders may experience delays in processing due to high volume.
HOW WE PREPARE AND CARE FOR YOUR ORDER
Your order is packed with eco-friendly green paper wrap. No bubble wrap or packing peanuts ever! Please recycle and/or reuse. Customers frequently tell us they are delighted with the way their order arrives and how it is packaged.
REQUESTED SHIP DATE
During the checkout process, you may request the date for DITALIA to process and ship your order. This is when DITALIA will ship your package, not the date it will be delivered. If you need your package to arrive on a specific date, please call us at 888.260.2192 for assistance.