When will my order ship?

Submit your order by 2pm CST Monday through Friday and your order will typically be shipped out the same day.  Orders that contain special care products typically only ship from our facility Monday – Wednesday. We do this to assure that your order doesn’t sit in a carrier warehouse over a weekend.

During the holiday peak season, shipping times may be delayed.  We will process your order as quickly as possible.

 SHIPPING METHOD
SUBMIT YOUR ORDER BY
SHOULD ARRIVE IN ...

Standard (Zone 1)

2pm CST 1 - 2 business days
Standard (Zone 2) 2pm CST 2 - 3 business days
Standard (Zone 3) 2pm CST 3 - 4 business days
Two Day Delivery 2pm CST within 2 business days
Next Day Delivery 2pm CST within 1 business day

 

What is the cost of shipping?

Orders over $99 qualify for FREE Standard Shipping (exclusions apply for orders containing special care items)

Zone 1
(Missouri, Illinois, Indiana, Tennessee)

Product Total
Per Address

Standard

Two Day

Two Day
(Special Care Items)

Next Day

Next Day
(Special Care Items)

$0 - $99 $12 N/A Carrier Rate + $15 Carrier Rate Carrier Rate + $15
Over $99 FREE N/A Carrier Rate + $10 Carrier Rate Carrier Rate + $10

 

Zone 2
(Alabama, Arkansas, Colorado, Georgia, Iowa, Kansas, Kentucky, Louisiana, Michigan, Minnesota, Mississippi, Nebraska, New Jersey, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, Washington D.C., West Virginia, Wisconsin)

Product Total
Per Address

Standard

Two Day

Two Day
(Special Care Items)

Next Day

Next Day
(Special Care Items)

$0 - $99 $13 Carrier Rate Carrier Rate + $15 Carrier Rate Carrier Rate + $15
Over $99 FREE Carrier Rate Carrier Rate + $10 Carrier Rate Carrier Rate + $10

 

Zone 3
(Arizona, California, Connecticut, Delaware, Florida, Idaho, Maine, Maryland, Massachusetts, Montana, Nevada, New Hampshire, New Mexico, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wyoming)

Product Total
Per Address

Standard

Two Day

Two Day
(Special Care Items)

Next Day

Next Day
(Special Care Items)

$0 - $99 $15 Carrier Rate Carrier Rate + $15 Carrier Rate Carrier Rate + $15
Over $99 FREE Carrier Rate Carrier Rate + $10 Carrier Rate Carrier Rate + $10

 

Zone 4
(Alaska and Hawaii)

Product Total
Per Address

Standard

Two Day

Two Day
(Special Care Items)

Next Day

Next Day
(Special Care Items)

$0 - $99 N/A Carrier Rate Carrier Rate + $15 Carrier Rate Carrier Rate + $15
Over $99 N/A Carrier Rate Carrier Rate + $15 Carrier Rate Carrier Rate + $15

 

What is Special Care Item shipping?

Products like cheese, salumi, and chocolates require ice packs and coolers for shipping.  Any order that contains a special care item will only have “special care” shipping option at checkout. To ensure freshness, any order that incurs special care item shipping will be packaged with ice packs and eco-friendly thermal guard insulators to guarantee that your products arrive in optimal condition.

Can I choose a date for my order to arrive?

No. But you can select the day you would like us to ship your order from our facility. During checkout, our calendar allows you to pick a date you'd like for us to ship your order. Follow the Zone chart to determine how long your order will be in transit from the day it ships to determine the best option for selecting your specific ship date.

Is a signature required for delivery?

Our carriers are authorized to use their discretion to leave your package at the recipient's address without a signature.

Does Ditalia deliver to Po Box addresses?

We do not ship packages to po box addresses as a generally policy, because orders that may contain perishable special care items are not able to be deliver to a po box address.  If all you have is a po box address for the recipient, please give us a call at 314-534-6207 or chat with us online for a specific request.

Does Ditalia ship outside of the USA?

We do not ship outside of the 50 USA states.

Can I pick up my order at  Ditalia?

We offer curbside pickup at our warehouse for free.  Our warehouse is located in the popular Forest Park Southeast Neighborhood in the Grove at 1401 South Boyle Avenue, St. Louis, MO  63110.

When checking out online, you will have the option to select “pick up at Ditalia”.

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